📄 RETURNS & EXCHANGES POLICY

Returns & Exchanges

At Drifting Breeze, every product is handmade in small batches with care. Due to the nature of our products, we’re not able to accept returns on opened or used items.

However, your satisfaction matters deeply to us. If there’s an issue with your order — such as damage during shipping, an incorrect item, or a defect — please contact us within 7 days of receiving your package.

We’ll gladly offer:

A replacement (if available)

A store credit

Or a full refund (on a case-by-case basis)

To request an exchange or report an issue, 

please email us at tracy@driftingbreeze.com with your order number and a description (photos if applicable).

Please note:

Return shipping costs are the responsibility of the customer unless the return is due to our error.

Items must be unused and in their original condition for any exchange or return consideration.

Sale items and custom orders are final sale.

Thank you for understanding and supporting small-batch artisanship. 💛